TELUS Help & support
myTELUS FAQ
General
What is myTELUS.com?
I am a TELUS customer. How can I use myTELUS to access my account and services?
Where does myTELUS content like news and weather come from?
How can I report inappropriate, incorrect or outdated content?
Customizing myTELUS homepage
What can I customize on the site?
How do I add content to a page?
How do I remove content from a page?
How do I move content around on a page?
How do I add a content page?
How do I remove a content page?
Why can't I customize all pages?
Is there a risk I might lose my personalized homepage?
My city always reverts back to the default city. What can I do to stop this?
Content and tools
Movies
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How can I narrow down my theatre search results?
Movies
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How can I create shortcuts to my favourite theatres?
Stocks
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How does the Stocks tool work?
Games and prepaid cards
I have a TELUS prepaid online game card. Where can I redeem it and play games?
Where can I get help and support for the TELUS Games Player?
Where can I access the game section?
Billing help
Understanding your TELUS bill
Paying your bill
e.Bill - Help save a tree
e.Bill FAQ
Useful links
Requesting a repair for telephone, TELUS TV, or Internet
Run PC HealthCheck to fix problems on your PC:
Internet help
Your TELUS Internet account
Email & spam help
Internet and email help overview
Dial-up help
Protecting your PC with PC HealthCheck
Premium Care - high tech help for hire
Wireless home networking setup
TV help
Optik TV Help
TELUS Satellite TV Help
Mobility help
Your TELUS mobility account
Support for your device on TELUSmobility.com
Learning center
TELUS Mobility homepage
Telephone help
Using calling features (e.g. Voice Mail, Call Display, SmartRing, Call Forward, and more)
Troubleshooting your phone line
Using calling cards
Using Canada Direct® (outside North America)
Making TTY calls
TELUS products & services
Overview
TV
Internet
Telephone
Mobility
Your account:
telus.com
|
telusmobility.com
Help:
Internet
|
Telephone
|
TV
|
Mobility
Home products
Optik TV
Mobility
Home Phone
High speed internet
Bundles
Business solutions
telus.com/business
Mobility
telustalksbusiness.com
Small business
Built for Business
TV
Optik TV
Why Optik TV
Optik TV programming
Satellite TV
Satellite programming
Internet
High Speed
Promotions
Wireless home networking
Telephone
Home Phone
packages
Long distance
Calling features
Mobility
iPhone
Mobile phone
Smartphone
Rate plans
Add-ons
Mobile Internet keys
Support on Twitter
Your account:
telus.com
|
telusmobility.com
Internet help
Telephone help
TV help
Mobility help
Living inside Alberta or BC?
Living outside Alberta or BC?
Stay connected
TELUS media center
TELUS TV
What's on TELUS TV
Pay Per View
Channels
Find out more