myTELUS – Frequently Asked Questions

What is myTELUS.com?

myTELUS.com is TELUS customers' homepage. It provides useful content such as national and local news, weather, search functions, a phonebook and stock listings, as well as shortcuts to TELUS products and services, access to home services and mobility accounts, help and support, and downloadable songs, ringtones and images for your mobile devices. For an overview of content and tools offered on myTELUS.com, click here to access our sitemap.

I am a TELUS customer. How can I use myTELUS to access my account and services?

"TELUS Home services" and "TELUS Mobility" links are displayed at the top of your homepage. They provide direct access to your TELUS accounts.

For further information on TELUS products and services, browse through the right-hand column on your homepage. You will find useful shortcuts to all our services and related support: Optik TV, Mobility, Home Phone, High speed Internet and Bundles.

How can I report inappropriate, incorrect or outdated content?

To immediately report issues with content on myTELUS.com, click below to contact a TELUS agent. Please provide details on the nature of the issue as well as the exact location (URL).

Content and tools

Movies

How can I narrow down my theatre search results?

1. Go to www.mytelus.com/movies/ and locate the "Find movies & theatres" box on the right side of the page.
2. Your location will be detected automatically (see "Your location is ..."). Click on "Modify" if you would like to change the location.
3. If your location is not already specified in the "Theatre search" field, enter your postal code or city and click "Go".
4. Your default search will display several theatres. You can click on the "Movie options" tab to narrow down your search by movie and date.
5. You can also choose the "Location options" tab to narrow down your search by location. Location options allow you to search for the theatres closest to you by adjusting the range from 2 to 50 km.
6. You can also select nearby cities.

How can I create shortcuts to my favorite theatres?

Select the "Add to My Theatres" link beside any theatre listed, and it will be added to your My Theatres list under "Find movies & theatres".

Stocks

How does the Stocks tool work?